Privacy policy

The responsible body within the meaning of data protection laws, in particular the EU General Data Protection Regulation (DSGVO), is:

AG Hotel Chesa Grischuna
Managing Director: Clemens Gregor & Astrid von Stockar
hotel@chesagrischuna.ch

Your data subject rights

You can exercise the following rights at any time using the contact details provided by our data protection officer:

Information about your data stored by us and its processing, correction of incorrect personal data, deletion of your data stored by us, restriction of data processing if we are not yet allowed to delete your data due to legal obligations, objection to the processing of your data by us and data portability if you have consented to the data processing or have concluded a contract with us.

If you have given us consent, you can revoke this at any time with effect for the future.

You can lodge a complaint with the supervisory authority responsible for you at any time. Your competent supervisory authority depends on the federal state of your residence, your work or the alleged violation. A list of supervisory authorities (for the non-public sector) with address can be found here .

Purposes of data processing by the controller and third parties

We process your personal data only for the purposes stated in this privacy policy. We do not transfer your personal data to third parties for purposes other than those stated. We will only disclose your personal data to third parties if:

  • you have given your express consent to this,
  • the processing is necessary for the performance of a contract with you,
  • the processing is necessary for compliance with a legal obligation,

the processing is necessary to protect legitimate interests and there is no reason to assume that you have an overriding interest worthy of protection in the non-disclosure of your data.

Spider

On our website we offer the possibility of online booking via Hotel Spider. The provider of this service is Tourisoft Sàrl, Rte de Champ-Colin 18, 1260 Nyon, Switzerland.

When you make a booking via Hotel Spider, the data you enter is transmitted to Hotel Spider.

The transmission of your data to Hotel Spider is based on Art. 6 para. 1 lit. a DSGVO (consent) and Art. 6 para. 1 lit. b DSGVO (processing for the performance of a contract). You have the option to revoke your consent to data processing at any time. A revocation does not affect the validity of past data processing operations.

You can find more information on the handling of user data in the Tourisoft Sàrl privacy policy.

Collection of general information when visiting our website

When you access our website, information of a general nature is automatically collected by means of a cookie. This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your internet service provider and the like. This is exclusively information that does not allow any conclusions to be drawn about your person.

This information is technically necessary in order to correctly deliver the contents of web pages requested by you and is compulsory when using the Internet. In particular, it is processed for the following purposes:

  • Ensuring a smooth connection setup of the website,
  • Ensuring the smooth use of our website,
  • evaluating system security and stability, and
  • for other administrative purposes.

The processing of your personal data is based on our legitimate interest from the aforementioned data collection purposes. We do not use your data to draw conclusions about your person. Recipients of the data are only the responsible body and, if applicable, order processors.

Anonymous information of this kind may be statistically evaluated by us in order to optimise our website and the technology behind it.

Cookies

Like many other websites, we also use so-called "cookies". Cookies are small text files that are transferred from a website server to your hard drive. This automatically provides us with certain data such as IP address, browser used, operating system and your connection to the Internet.

Cookies cannot be used to run programs or deliver viruses to a computer. The information contained in cookies allows us to facilitate your navigation and enable the correct display of our web pages.

Under no circumstances will the data we collect be passed on to third parties or linked to personal data without your consent.

Of course, you can also view our website without cookies. Internet browsers are regularly set to accept cookies. In general, you can deactivate the use of cookies at any time via your browser settings. Please use the help functions of your internet browser to find out how to change these settings. Please note that individual functions of our website may not work if you have deactivated the use of cookies.

Provision of chargeable services

In order to provide chargeable services, we request additional data, such as payment details, in order to process your order. We store this data in our systems until the statutory retention periods have expired.

SSL encryption

To protect the security of your data during transmission, we use state-of-the-art encryption methods (e.g. SSL) via HTTPS.

Use of Google reCaptcha

To protect your orders via internet forms, we use the service reCAPTCHA of the company Google Inc (Google). The query serves to distinguish whether the input is made by a human being or abusively by automated, machine processing. The query includes the sending of the IP address and possibly other data required by Google for the reCAPTCHA service to Google. For this purpose, your input is transmitted to Google and further used there. However, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of this service. The IP address transmitted by your browser as part of reCaptcha will not be merged with other Google data. The deviating data protection regulations of the Google company apply to this data. Further information on Google's privacy policy can be found here.

Contact form

If you contact us by e-mail or contact form with regard to questions of any kind, you give us your voluntary consent for the purpose of contacting you. In order to do so, you must provide a valid e-mail address. This is used for the assignment of the enquiry and the subsequent response to it. The provision of further data is optional. The information you provide will be stored for the purpose of processing the enquiry and for possible follow-up questions. Personal data will be automatically deleted after your enquiry has been dealt with.

Use of Google Analytics

This website uses Google Analytics, a web analysis service provided by Google Inc (hereinafter: Google). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, due to the activation of IP anonymisation on the Chesa Grischuna website, your IP address will be truncated beforehand by Google within Member States of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

The purpose of the data processing is to evaluate the use of the website and to compile reports on activities on the website. Further associated services are then to be provided on the basis of the use of the website and the internet. The processing is based on the legitimate interest of the website operator.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. In addition, you can prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google, as well as the processing of this data by Google, by downloading and installing the browser plugin available under the following link: Browser Add On to deactivate Google Analytics.

As an alternative to the browser add-on or within browsers on mobile devices, click here to be excluded from Google Analytics measurement (the opt out only works in this browser and for the Chesa Grischuna website). This will place an opt-out cookie on your device. If you delete your cookies in this browser, you must click this link again. This will prevent the collection by Google Analytics for this website and for this browser in the future, as long as the cookie remains installed in your browser.

Use of script libraries (Google Web Fonts)

In order to display our content correctly and graphically appealing across browsers, we use script libraries and font libraries such as Google Web Fonts on this website. Google Web Fonts are transferred to your browser's cache to avoid multiple loading. If the browser does not support Google Web Fonts or prevents access, content is displayed in a standard font.

Calling up script libraries or font libraries automatically triggers a connection to the operator of the library. It is theoretically possible - although it is currently unclear whether and, if so, for what purposes - that the operators of such libraries collect data.

The privacy policy of the library operator Google can be found here.

Use of Google Maps

This website uses Google Maps API to visually display geographical information. When using Google Maps, Google also collects, processes and uses data about visitors' use of the map functions. You can find more information about data processing by Google in the Google privacy policy. There you can also change your personal privacy settings in the Privacy Centre.

Detailed instructions on how to manage your own data in connection with Google products can be found here.

Embedded YouTube videos

We embed YouTube videos on some of our websites. The operator of the corresponding plugins is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. When you visit a page with the YouTube plugin, a connection to YouTube servers is established. This tells Youtube which pages you are visiting. If you are logged into your YouTube account, YouTube can assign your surfing behaviour to you personally. You can prevent this by logging out of your Youtube account first.

If a Youtube video is started, the provider uses cookies that collect information about user behaviour.

If you have deactivated the saving of cookies for the Google ad programme, you will not have to expect any such cookies when watching Youtube videos. However, Youtube also stores non-personal usage information in other cookies. If you wish to prevent this, you must block the storage of cookies in your browser.

Further information on data protection at "Youtube" can be found in the provider's data protection here.

Google AdWords

Our website uses Google Conversion Tracking. If you have reached our website via an ad placed by Google, Google AdWords will set a cookie on your computer. The conversion tracking cookie is set when a user clicks on an ad placed by Google. These cookies lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of our website and the cookie has not yet expired, we and Google can recognise that the user clicked on the ad and was redirected to this page. Each Google AdWords customer receives a different cookie. Cookies can therefore not be tracked across AdWords customers' websites. The information obtained using the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. The customers learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information with which users can be personally identified.

If you do not wish to participate in the tracking, you can reject the setting of a cookie required for this - for example, by means of a browser setting that generally deactivates the automatic setting of cookies or by setting your browser in such a way that cookies from the domain "googleleadservices.com" are blocked.

Please note that you may not delete the opt-out cookies as long as you do not want any measurement data to be recorded. If you have deleted all your cookies in the browser, you must set the respective opt-out cookie again.

Use of Google Remarketing

This website uses the remarketing function of Google Inc. The function is used to present website visitors with interest-based advertisements within the Google advertising network. A so-called "cookie" is stored in the browser of the website visitor, which makes it possible to recognise the visitor when he or she visits websites that belong to the Google advertising network. On these pages, the visitor can be presented with advertisements that relate to content that the visitor has previously accessed on websites that use Google' remarketing function.

According to its own information, Google does not collect any personal data during this process. However, if you do not wish to use Google' remarketing function, you can generally deactivate it by making the appropriate settings here. Alternatively, you can deactivate the use of cookies for interest-based advertising via the advertising network initiative by following the instructions here.

Change to our privacy policy

We reserve the right to adapt this data protection declaration so that it always complies with the current legal requirements or in order to implement changes to our services in the data protection declaration, e.g. when introducing new services. The new data protection statement will then apply to your next visit.

Questions for the data protection officer

If you have any questions about data protection, please write us an e-mail or contact the person responsible for data protection in our organisation directly:

Managing Directors: Clemens Gregor & Astrid von Stockar
Klosters, 22.06.2023